Delivery Details

Your order will be sent using one of the services listed below and will require a signature on delivery. Please supply a mobile phone number when ordering.

Deliveries will be Monday-Friday during business hours so please choose a delivery address accordingly.

Ireland: Fastway Couriers €5

Rest of World: An Post Parcel Service €10

Orders shipped outside Europe are sent on a delivery duty unpaid basis. Please check prior to placing your order if you need to pay import duty or additional taxes that may apply to your country of delivery. Wish does not accept any liability for additional taxes and charges related to clearing your goods through customs. These are the responsibility of the customer.

Returns

If you are not satisfied with your purchase for any reason, please let us know as soon as possible. Customer satisfaction is our highest priority and we will work with you to achieve a mutually satisfactory outcome.

All returns require a Returns Number. Please email shop@wish.ie for a Returns Number within 7 days of receiving your delivery.

You may cancel your order and return the goods for a refund within 14 days of receiving delivery. You will be refunded the cost of your purchases but not the delivery charge. If you cancel your order because you have changed your mind about the purchase, you will have to pay the cost of returning the goods.

For safety and hygiene reasons, our refund policy does not extend to earrings.

Goods must be returned in original packaging with receipt.

Refunds will be issued in accordance with the original method of payment.

A Gift Receipt entitles the holder to an exchange or credit note only.

In the unlikely event of goods being faulty, we will reimburse the cost of returns.

All parcels are sent back at the customer’s own risk. We would advise using special delivery as the parcel is not our responsibility until we sign for it.